Terms & Conditions
Effective Date: April 21, 2025
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Welcome to Hot Candy. By accessing and using our website or placing an order through WhatsApp, you agree to the following terms and conditions. Please read them carefully.
Terms & Conditions - the basics
1. Website Use
Our website is intended for adults 21 years and older. While we do not currently restrict access through an age gate, by continuing to use the site, you confirm that you meet the legal age requirement for viewing and purchasing adult content and products.
2. Product Use & Sales
All products sold are intended for personal use only. For resale or commercial redistribution purposes, please reach out to us on Whatsapp.
Due to the intimate nature of the items we sell, we do not accept returns or exchanges on any products once purchased. Please be sure of your selection before placing your order.
3. Ordering & Payment
All orders are placed through WhatsApp. By initiating a conversation with us, you agree to complete the order process via that platform.
We currently offer:
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Cash on delivery (local area only)
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Bank transfers (overmaking) — proof of payment must be sent before delivery.
We reserve the right to cancel any order at our discretion.
4. Local Delivery Only
Our services are limited to local deliveries. We do not offer international shipping at this time.
5. Liability
Once a product has been delivered and accepted by the customer, Hot Candy is not responsible for any improper use, misuse, or damage resulting from the use of the product. Please use all items responsibly and according to the provided instructions.
We are not liable for delivery delays caused by circumstances beyond our control.
6. Intellectual Property
All content on this website, including text, images, graphics, and branding, is the property of Hot Candy and may not be copied, reproduced, or reused without our written permission.
7. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.
8. Contact
If you have any questions about these Terms & Conditions, feel free to contact us via WhatsApp.
